Best Practices
Feb 1, 2024

Using AI securely in the enterprise: An overview of important data protection and GDPR aspects

Artificial intelligence and data protection: two concepts that do not have to be at odds with each other. In this article, we explain which things should be considered when integrating AI in the company.

Using AI securely in the enterprise: An overview of important data protection and GDPR aspects

In today's business world, the importance of artificial intelligence (AI) is rapidly increasing. From customer service to product development to business process optimization, companies across all industries are recognizing the potential of AI to drive innovation and create more efficient operations. But with this technological revolution also comes new challenges, particularly in relation to data protection.

Data is at the heart of all AI. Successful use of AI requires large amounts of data to train, test, and optimize models. But where does this data come from? Often it is personal information from customers, employees or business partners. And this is where it gets complicated. Because while companies are eager to reap the benefits of AI, they also need to make sure they don't violate the data privacy rights of the individuals involved. Keyword: AI data protection.

The European Union's General Data Protection Regulation (GDPR) has significantly changed the landscape of data protection. It sets strict guidelines for the processing of personal data and requires companies to integrate data protection into their processes from the outset. This also specifically affects AI projects, as these are often based on the analysis and processing of large amounts of data.

In this article, we will dive deeper into the key data protection and GDPR aspects to consider when implementing AI in enterprises. The goal is to provide a clear overview and guide to ensure that their AI initiatives are not only innovative, but also privacy compliant.

Basics of the GDPR

The General Data Protection Regulation, better known as DSGVO or GDPR, is an authoritative set of European Union rules that standardizes the handling of personal data in member states. Since its introduction in 2018, the GDPR has radically changed the way companies collect, store and process data.

What is the GDPR and why is it important?

The GDPR is designed to protect the personal data of EU citizens. It gives individuals more control over their data and ensures that companies are more transparent about how and why they process data. For companies, the GDPR not only brings stricter data protection standards, but also significant penalties for non-compliance - with fines that can be as high as €20 million or 4% of annual global turnover.

The GDPR is based on seven fundamental principles that guide the handling of data:

Lawfulness, fair processing, transparency:

The lawfulness of data processing is one of the fundamental principles of the GDPR. Companies must ensure that they have a clear legal basis for processing personal data. This may be the consent of the data subject, the performance of a contract or compliance with a legal obligation.

Fair processing means that companies should incorporate ethical considerations into their data processing practices and not use misleading or deceptive tactics.

Transparency requires that companies provide clear, understandable and easily accessible information about data processing. This is particularly important when using AI, as algorithms are often complex and difficult for laypeople to understand.

Purpose limitation and data minimization:

Purpose limitation means that personal data may only be collected for specific, explicitly stated and legitimate purposes. The data may not be further processed in a way that is incompatible with these purposes.

Data minimization requires companies to collect and process only the absolutely necessary data for its intended purpose. In the context of AI, this is particularly critical, as AI models tend to process large amounts of data.

Accuracy and memory limitation:

Accuracy means that personal data must be correct and up-to-date. Companies must take steps to correct or delete inaccurate data without delay.

Storage limitation refers to the fact that personal data may only be stored for as long as is necessary to achieve the processing purposes. This requires regular reviews and, if necessary, the deletion of data.

Integrity, confidentiality and accountability

This principle requires companies to take appropriate security measures to protect personal data from unauthorized access, loss or destruction. These include technical and organizational measures such as encryption, regular security checks and access controls.

Companies must not only comply with the GDPR principles, but also be able to demonstrate that they do so. This requires extensive documentation of data processing activities, including security measures taken, processing purposes, and storage periods. Accountability also requires that risk assessments are conducted and data breaches are reported.

For AI initiatives, these principles are particularly relevant as AI systems are often based on large amounts of data and perform complex data processing activities. Understanding the GDPR and its requirements is therefore essential for any company planning to integrate AI technologies into its operations.

Data protection risks in the application of AI

With the rapid rise of artificial intelligence in the DACH region and beyond, data protection concerns are also on the rise. AI systems are data-hungry and often rely on having sufficiently large amounts of (personal) information to process the data. This not only raises questions about GDPR compliance, but also concerns issues such as data integrity, security, and storage.

Data collection and processing: Potential dangers

Collecting and processing large amounts of data is essential in the use of AI. But what happens when this data is flawed, biased or outdated? Misinterpretations can lead to undesirable business decisions or even legal consequences.

Companies in the DACH region must ensure that their data sources are reliable and ethical. Regular checks and, if necessary, reprocessing of the data help to ensure that the AI models can work in the best possible way, which ultimately also has a positive impact on the company's success.

Artificial intelligence can often glean more from data than it appears at first glance. This can lead to the unintended disclosure of sensitive information. It is therefore essential for companies to comply with strict data protection guidelines and conduct regular data protection impact assessments. This should already be taken into account and implemented accordingly when implementing artificial intelligence in corporate processes.

Data Hosting: Europe vs. USA

A critical point in data protection is furthermore where the information is stored and processed. This is particularly relevant for companies in the DACH region, as EU data protection standards are among the strictest in the world. Many companies rely on European hosting solutions (also when using AI) to ensure that they comply with the GDPR requirements.

In contrast, U.S. servers often have different data protection regulations that do not always conform to European standards. The famous "Privacy Shield" agreement between the EU and the US, for example, was declared invalid by the European Court of Justice, further complicating data transfers across the Atlantic. Companies targeting the DACH market should carefully examine where and how their data is hosted and processed.

GDPR requirements specifically for AI

Artificial intelligence in companies holds great potential, but also specific challenges with regard to the General Data Protection Regulation (GDPR). For companies in the DACH region, it is of central importance to understand and implement these requirements in order to act in a data protection-compliant manner.

1. transparency and information requirements

One of the core principles of the GDPR is transparency. Companies must provide data subjects with clear and understandable information about how their data will be used by artificial intelligence. This includes explaining how the AI model works and clarifying how decisions are made, especially if they are automated.

2. data minimization and purpose limitation

Artificial intelligence often relies on large amounts of data for optimal work, yet the principle of data minimization applies. Data may only be collected and processed to the extent necessary for the defined purpose. Companies must ensure that their AI models are only fed with the data they really need and are not overloaded with superfluous information.

3. automated individual decisions and profiling

A critical issue in the context of artificial intelligence and the GDPR is automated decision making without human intervention. The GDPR provides that individuals have the right not to be subject to a purely automated decision that has legal effect on them or similarly significantly affects them. Companies must therefore implement mechanisms that allow data subjects to request human review of such decisions.

4. obligations of the data processor

If external service providers are used for AI development or implementation, data protection contracts must ensure that they also meet the requirements of the GDPR. This is particularly important if the service provider or provider of the AI services is located outside the European Economic Area (EEA).

5. accountability and documentation

The GDPR requires companies to document their data processing activities and demonstrate that they comply with data protection principles. This is particularly important in the context of AI, as algorithms often have complex and not easily comprehensible decision-making processes. Detailed documentation of these processes is therefore essential.

6. GDPR compliance from the outset ("Privacy by Design")

A proactive approach is the key to compliance with the GDPR in AI projects. Data protection should not be an afterthought, but should be integrated into the development process of AI systems from the very beginning. This means considering privacy-friendly technologies and processes as early as the design phase and ensuring that AI models comply with the data protection principles of the GDPR.

Best practices for AI and data protection

In the ever-changing landscape of artificial intelligence (AI) and data protection, best practices are critical, especially for companies in the DACH region that must adhere to the strict requirements of the GDPR. Here are some best practices that companies should consider when implementing AI projects:

1. data preparation: anonymization and pseudonymization

The correct preparation of data plays a central role in DSGVO compliance. Anonymization means changing personal data in such a way that the data subjects can no longer be identified.

Pseudonymization, on the other hand, replaces personal data with pseudonyms so that attribution is no longer possible without additional information. Both methods can help minimize the risk of data breaches while providing valuable data for AI systems.

2. use of data protection impact assessments (DSFA) for AI projects.

DSFAs are a systematic method for identifying and minimizing data privacy risks in data processing. In the context of artificial intelligence, they can help to identify potential problems at an early stage and take appropriate countermeasures. This is particularly important when the use of AI relates to sensitive or personal data.

3. establishment of a data protection officer

A data protection officer monitors compliance with the GDPR and other data protection regulations in the company. He or she is the point of contact for data protection-related issues and ensures that best practices are implemented and adhered to in the company. Especially when using AI, a data protection officer can provide valuable advice and support.

4. hosting: search for solutions in Europe for increased data security

The issue of hosting AI applications is of particular importance in Europe, especially in the DACH region in the context of data security and the processing of personal data. With a focus on data protection and DSGVO compliance, many companies are looking for hosting solutions within Europe. Microsoft Azure is an example of a major provider that now hosts AI models such as GPT in Europe, which offers companies additional security in terms of data protection.

On-premise solutions, where companies use their own servers and infrastructures, are another option. They offer the advantage that control over the processing and storage of data lies entirely with the company. However, the costs for on-premise solutions are often significantly higher, as both the acquisition and the operation and maintenance of the infrastructure must be borne by the company itself.

In conclusion, any company looking to implement artificial intelligence in Europe should carefully consider which hosting solution best fits their requirements. In doing so, not only the question of costs, but also that of data security and DSGVO compliance must be considered for the efficient use of AI.

Conclusion and outlook

The introduction of artificial intelligence in companies, especially in the DACH region, offers enormous opportunities for innovation and efficiency. At the same time, it presents companies with complex data protection challenges, especially in light of the GDPR. While AI models are capable of analyzing huge amounts of data and deriving valuable insights from it, companies must ensure that they respect the rights and privacy of data subjects in terms of data storage and processing in the process.

In this article, we looked at the basics of the GDPR and its specific requirements for AI projects. It became clear that transparency, data minimization and adherence to the basic principles of data protection are of key importance. Equally important is the choice of the right hosting for AI applications, taking into account both the advantages of European hosting solutions and the costs of on-premise solutions.

The data protection landscape will continue to evolve, especially given the rapid advances in AI technology. Companies therefore need to remain vigilant, keep abreast of new developments, and regularly review and adapt their data protection practices. What is certain is that the term "AI regulation" will appear more frequently in the coming years.

AI and data protection do not have to be at odds with each other. With a well thought-out strategy, the right advice and a proactive approach, companies can reap the benefits of AI while meeting data protection requirements.

The future will undoubtedly bring further innovation and challenges. However, companies that make privacy-compliant AI investments today will be better equipped to meet these challenges and take full advantage of the opportunities AI presents.

Moritz von Hammerstein

Moritz von Hammerstein

Industrial engineer with several years of experience in product and project management for software solutions.