MAIA simply explained!
In the tutorial video, we explain the basics and all the important things for a successful start with MAIA. Check out our blog for more tips and best practices to get the most out of your new AI assistant!
Frequently asked questions
Can I try MAIA for free?
Yes, there is a 14-day free trial for MAIA to test and get started right away! After logging in for the first time, you can choose between a 14-day Basic or Professional trial. Both are not automatically extended after expiry and no payment method is required.
What are the pricing models?
We currently offer three different models for MAIA.
In addition to the Basic Plan for initial testing, the Professional Plan and the Enterprise Plan are available on request for companies that prefer customized solutions. More information about the plans can be found here.
Is there a uniform invoicing system?
Uniform billing is available for the Enterprise plan. Please contact our sales department about this: info@prodlane.io
Is MAIA compliant with the GDPR?
Yes, MAIA is fully GDPR-compliant. Since day one, we have placed great importance on data protection and data security. Compliance with the General Data Protection Regulation (GDPR) is of paramount importance to us to ensure that your data and that of the company is safe and secure. MAIA has been developed with robust data protection policies and procedures to ensure compliance with all relevant data protection regulations. We are happy to provide further information in relation to data processing, GDPR compliance and more. Please contact our customer support for this: info@prodlane.io
What file types does MAIA support?
For uploading your own documents, MAIA currently supports documents in .pdf, .txt, and .docx formats. Support for URLs, .xls, .ppt, and other common text formats is planned. You have an idea for a not yet supported format? Let us know: info@prodlane.io
How do I create an account?
Just click the "Register" button in the upper right corner and get started! Alternatively you can register here.
Can I upgrade or downgrade my subscription?
The account can be upgraded to the Professional plan or downgraded to Basic via the license management in the settings in the MAIA app. The subscription can be canceled monthly. The Enterprise plan can be flexibly changed in consultation with us. Please contact us via the following contact email: info@prodlane.io
What are the payment options?
Credit card or Paypal can be used for the Basic and Professional plans. Enterprise plans can also be billed in the traditional way by prior arrangement.
Where is my data stored?
MAIA's main server, located in Germany (Nuremberg) at Hetzner Online GmbH, is used to store all data, including personal data. Data processing servers are also operated in Germany (Frankfurt), France (Paris), Amsterdam (Netherlands) and Sweden (Stockholm), on which, however, no personal data is stored.
How is MAIA different from ChatGPT?
MAIA offers the basic features of ChatGPT, but has additional advantages that are important for companies:
